Pre-Flight Information

Schedule
Once you have your voucher, schedule your fight date for a chosen day by phone or online.
Note: Two day booking notice required.

Call Flight Status Line
Prior to your flight, you will need to call the Flight Status Line. When you call the Flight Status Line you will receive confirmation of the flight meeting time and location.

For all flights, please call our Flight Status Line at 8:00pm the evening before your scheduled flight.

The Orlando Balloon Rides Flight Status Line number is (407) 374-2622.

Weather
Ballooning is a weather dependent sport and we must only fly when the conditions are safe. We require light winds, good visibility, no rain and no storms in the area. If the weather is not safe, the pilot will cancel the flight and you simply reschedule for another date that suits you.

Safety
Our FAA licensed pilots are talented and experienced, carefully attending to passenger enjoyment and safety. Flight crews are up-to-date in the latest training and equipment, and the company has an outstanding safety record thanks to our skilled staff.

Passenger Dress Code
For your comfort and enjoyment, we recommend you wear casual, comfortable clothing. Solid, flat footwear is essential (no high heels or sandals, please). It's no colder in the air than on the ground but you will be outdoors for 3-4 hours, so dress for the temperature of the day. Bringing a light sweater or jacket might make you more comfortable if it is cool first thing in the morning or after we land in the evening.

Do:

Layers: So you can add or remove sweaters or jackets as you see fit.
Long pants and sleeves: To protect you against the dreaded mosquitoes.
Boots or sneakers: Hiking or rubber boots to travel on wet grass.
Bring a hat: If you're sensitive to the heat, please bring a hat.


Don't:

Heels or sandals: Avoid them to keep your ankles safe during a bumpy landing or on uneven and muddy terrain.
Uncomfortable clothes: To climb in and out of the basket comfortably.

Passenger Restrictions
In order to fly, passengers must be in good physical condition due to the possibility of a rough landing. All passengers must be able to climb in and out of the basket, stand for the entire flight and walk out of a field if necessary. As a result, we require that all of our guests meet the following minimum requirements to be allowed to fly:

  • Passengers must be at least 6 years old or older
  • Ages 6-18 requires a parent or guardian to fly
  • Maximum weight per passenger cannot exceed 280lbs / 127 Kilograms / 20 stone
  • Passengers maybe asked to be weight for accuracy at check-in
  • It is strongly recommended that someone in the party be able to communicate in English

For the safety of all our passengers, we cannot fly any passenger who have had in the past 2 years, or currently have, the following medical issues:

  • Expectant Mothers
  • Back, Neck, Knee, Hip, Joint, Bone, Osteoporosis or similiar issues
  • Innability to walk unassisted or stand for one hour unassisted
  • Uses a cane, walker, wheel chair, or scooter
  • Physical Limitations
  • Severe Auditory Restrictions
  • Recent surgeries or other conditions that may be aggravated during flight and landing.

We want everybody to be able to fly, but to do so safely. If there is anything you think we should know, or you are unsure of prior to your flight date, please do not hesitate to contact us to discuss. The Pilot in Command may cancel the flight, or deny a flight for any passenger for any reason and they are the final authority on all flight and passenger related decisions.

Policies

Please Note: Children must be a minimum of 6 years of age and accompanied by an adult.

Paperwork

Each passenger will be required to complete a Passenger Liability Waiver. Please bring it with you to your flight as the pilot will be collecting them. You can download these documents below: